Privacy
Your Data, inPlain English.
What we collect, where it goes, and what we never do with it. The short version: we collect what you type into our forms and chat, we use it to reply to you, and we never sell it.
What we collect
Only what you choose to give us: your name, business, email and message when you use the contact form, the free automation audit quiz, or the concierge chat. Your network address is used briefly to rate-limit abuse of our forms and chat; it is held in memory for about a minute and never written to storage.
Where it goes
Details you submit are delivered to our own systems — a private automation workflow that lands them in our inbox and client records, which is exactly the kind of plumbing we build for clients. We use them to respond to your enquiry and for nothing else.
The concierge chat
Replies in the corner chat are generated by Claude, an AI model from Anthropic. Your messages are sent to Anthropic's API for that purpose only; under Anthropic's API terms they are not used to train its models. We don't store chat transcripts on our servers — the conversation lives in your browser and is cleared when the tab closes. Please don't share passwords, card numbers or other sensitive details in chat; the concierge will never ask for them.
What we never do
We don't sell or rent your details, we don't run advertising trackers, and the site sets no tracking cookies — the only thing stored on your device is your theme preference and your own chat history.
Your choices
Ask us any time what we hold about you, or ask us to delete it, and we will. Get in touch. If this page changes, the changes appear here.