Case Study

Jade Care Service

NDIS disability support · Brisbane · Logan · Redland Bay

The outcome

An NDIS Provider, Rebuilt as an AI-Native Operation

Jade Care ran a modern service on legacy foundations: a site that took roughly 18 seconds to load and was invisible to search, operational data locked inside CareMaster, and every SEO, content and booking task done by hand. We rebuilt it into a fast, AI-native operation that monitors, markets and reports on itself — with a human in the loop only where judgement genuinely matters.

92%

faster page load

18s → 1.4s LCP

100/100

technical SEO & best practices

6

autonomous agents in production

25

endpoints made conversational

What we built

Four Systems, One Operation

Everything below runs in production today, on a stack the client owns outright — accounts, logins and documentation included.

Stack
  • Next.js
  • Vercel
  • Railway
  • MongoDB Atlas
  • n8n
  • Claude / MCP
  • CareMaster API
  • Slack
  • WhatsApp
  • Zoom
  • Search Console
  1. 01

    A rebuilt, AI-enabled web platform

    A ground-up Next.js rebuild — server-rendered for human visitors and AI search engines alike — replacing an ageing Create React App codebase.

    • Diagnosed and fixed a framer-motion fault that had hidden the site's content from search crawlers
    • Rewrote the metadata layer and expanded copy across all nine NDIS service lines, in multiple languages
    • Cut Largest Contentful Paint ~18s → ~1.4s and rehosted on Vercel + Railway + MongoDB Atlas
  2. 02

    Six autonomous AI agents

    A fleet of six production agents on Jade Care's self-hosted n8n — the marketing and monitoring function a full-time coordinator would otherwise run.

    • Weekly Search Console reporting, daily site-health monitoring and AI-visibility tracking
    • Compliance-grade article generation with mandatory .gov.au source citations
    • Every generated piece routed to a human for approval in Slack or WhatsApp
  3. 03

    Full CareMaster integration

    A custom MCP server exposing all 25 CareMaster endpoints, giving leadership conversational access to live operational data through Claude.

    • Clients, workers, service agreements, leave and notes, on demand
    • Surfaced hidden data-integrity issues — an unsigned agreement, an unassigned client, a missing NDIS number silently blocking invoicing
  4. 04

    Slack-to-Zoom booking

    A custom workflow that turns a Slack message into a scheduled Zoom meeting — the calendar back-and-forth gone from intake entirely.

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